I love Vietnam – been there six times. I love the Hanoi Backpackers’ Hostel – stayed there on every single trip (and worked for them for 2 months on my last visit a few years ago). The guys that own / run it and all the staff are simply some of the most wonderful people you could ever meet – generous, hard-working, and above all honest.
So when they reach the point that they have to post the attached, I feel obliged to share it. Please – don’t get ripped off when you’re travelling as it sours a great experience. I’ve been on a load of HBH’s tours – all paid for out of my own pocket – and had nothing but the best memories to bring back. People who read my travel blog before it went into mothballs will know this.
Actually, I had one issue with my Fansipan trip (the scheduling of the ascent/descent wasn’t ideal) which I fed back upon my return. I was staggered when the hostel refunded about 50% of what I’d paid for it. I hadn’t asked for nor had I expected this.
So if you’re heading to Vietnam for tourist attractions, specifically Hanoi, avoid the places and people mentioned in the attached post. They’re scammers who will take your money and ruin your trip. I’m sure there are other places selling great trips (I’ve met people who’ve been on them), but I only ever used HBH and booked direct from their premises. A little more expensive than most (from what I heard), but worth every Dong/Dollar for peace of mind.